Automatic backups will be done by the software "Cobian Backup". By default, a backup is created once a month. You can find the backups under D:\WL-Backup. The software is installed on our WLTouchs as Standard.

Manual backups can be made by saving the folder "WirelessProfessional" under C:\ on an external data storage device (USB stick, external hard drive).

To re-play a backup, add the backed-up folder "WirelessProfessional" under C:\. Before that, delete the existing Folder.

You have problems with your WirelessProfessional and need support?

Please pack the backup with right click -> Send to -> ZIP compressed folder and send it to us by uploading it here: UPLOAD

Once you have uploaded a backup, please send an email to with a detailed description of the problem. We will take care of your problem as soon as possible.